Fairness and transparency in vendor selection


justice

Situation:

Need for selection of vendors for:
  • Outsourcing
  • Computer systems
  • Construction
  • Third-party logistics
  • Government contracting
  • Machinery or equipment
  • IT development
  • Parts
  • Training or management consulting

Prepare a framework for judgment:

Define characteristics of the “ideal” vendor:
Examples:
  • Has reasonable cost
  • Has the required features
  • Company is stable and dependable
  • Has relevant experience
  • Products meet or exceed our quality requirements
  • Service will be responsive to our requests
  • We feel comfortable working with their representatives
  • Has the ability to meet all aspects of the contract
  • Has a strong positive reputation for honesty, integrity
Note characteristics can be subjective and/or objective.

Determine relative importance:

Using Dwaffler software, determine and quantify the relative importance of the characteristics.

Tailor your RFP:

Design your Request for Proposal to elicit responses targeting the key characteristics you determined were highest in importance.

Assessment:

Evaluate proposals in Dwaffler software.
paperstack
Score against each characteristic.
Dwaffler integrates scores with each weighted characteristic.
Dwaffler can consolidate many independently prepared evaluations.

Additional Options:

Dwaffler can combine a risk assessment with the benefits assessment.
Repeat the steps, identifying risks.
Use the Dwaffler software to determine relative potential harm.
Rank the vendors in terms of probability of risks occurring.
Dwaffler combines both degree of harm and probability to equal “risk level.”

Dwaffler will consolidate individually completed risk assessments, if desired.

Defensible Results:

Results show you each vendor’s key strengths.
Critical areas of weakness (benefit or risk) are identified.
A comparative overall ranking of all vendors is displayed.
Steps are retraceable, and defensible.


See recorded Dwaffler examples.  videoltrblue
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