Decidedly
Musings on decisions and factors that drive them.
Rubric, purpose, context
Sun, Feb 21 2010 10:00
Can we at least agree on what we are trying to achieve?
Thomas Friedman writes of the need for Obama to define a "a clear, simple, repeatable narrative to explain his politics." Friedman refers to this needed statement as a "rubric" (a statement of purpose or function). It is this latter label that reveals the true value of such a statement.
A context or purpose is essential to a plan or strategy. As a framework for suggested actions, it allows one to see clearly the actions' relative value in terms of achieving higher level objectives. It is more than just a means for "spinning" messages, or of preventing the possibility that actions will be "easily obstructed, picked off or delegitimized by opponents and lobbyists." Although these may be some side benefits of having a clear purpose to frame one's actions, they should not be the primary intent.
Friedman has actually roughed out a good starting point for organizing the thinking in Obama's national plan. Its purpose (depicted on the left in the illustration), the broad brush strokes of fairly high level objectives (in the mid section), and a general reference to tactical actions suggested to achieve the objectives (depicted on the right).
This outline should be taken a step further. The key would be to weight the objectives (those in the middle). Many people would argue that "All are needed. They are all important." This is not disputed. All objectives are on the list because of this very truth...they are all needed. Health care, energy independence, education, infrastructure, national competitiveness. However, there is still a relative priority, a relative importance to undertaking improvements to them. Determination of this relative importance comes by comparative analysis of each against all others, in terms of the context and additionally considering in that comparison the current known status of each as well as the time frame of the plan.
Once relative priority of the objectives is defined, the next step is to assess the more tactical actions being suggested against all objectives. Typically, one action will have been developed in terms of one objective. However, an action could serve multiple objectives. The critical nature of any action is determined by its influence upon supporting the achievement of more than one objective, factoring in the relative importance of each of those objectives. It is the cumulative merit that makes some actions those that are the "king pins" of one's plan.
Most persons might think that this type of prioritization work would take days. It doesn't. It can be done in hours. Others will argue that politics will never allow this to work. One can understand the frustration of Senator Evan Bayh leading to his recent resignation. The key is of course, to have a willingness by a group to commit that time (hours), to be open for reasonable discussion, and to be respectful of others' thoughts. We have seen the most divided groups find common ground, and elevate their work because of their ability to serve a greater purpose. Agreement on purpose is the beginning of the execution of a plan in which everyone is functioning as a team, which is why having such a statement is vital.
Thomas Friedman writes of the need for Obama to define a "a clear, simple, repeatable narrative to explain his politics." Friedman refers to this needed statement as a "rubric" (a statement of purpose or function). It is this latter label that reveals the true value of such a statement.
A context or purpose is essential to a plan or strategy. As a framework for suggested actions, it allows one to see clearly the actions' relative value in terms of achieving higher level objectives. It is more than just a means for "spinning" messages, or of preventing the possibility that actions will be "easily obstructed, picked off or delegitimized by opponents and lobbyists." Although these may be some side benefits of having a clear purpose to frame one's actions, they should not be the primary intent.
Friedman has actually roughed out a good starting point for organizing the thinking in Obama's national plan. Its purpose (depicted on the left in the illustration), the broad brush strokes of fairly high level objectives (in the mid section), and a general reference to tactical actions suggested to achieve the objectives (depicted on the right).
This outline should be taken a step further. The key would be to weight the objectives (those in the middle). Many people would argue that "All are needed. They are all important." This is not disputed. All objectives are on the list because of this very truth...they are all needed. Health care, energy independence, education, infrastructure, national competitiveness. However, there is still a relative priority, a relative importance to undertaking improvements to them. Determination of this relative importance comes by comparative analysis of each against all others, in terms of the context and additionally considering in that comparison the current known status of each as well as the time frame of the plan.
Once relative priority of the objectives is defined, the next step is to assess the more tactical actions being suggested against all objectives. Typically, one action will have been developed in terms of one objective. However, an action could serve multiple objectives. The critical nature of any action is determined by its influence upon supporting the achievement of more than one objective, factoring in the relative importance of each of those objectives. It is the cumulative merit that makes some actions those that are the "king pins" of one's plan.
Most persons might think that this type of prioritization work would take days. It doesn't. It can be done in hours. Others will argue that politics will never allow this to work. One can understand the frustration of Senator Evan Bayh leading to his recent resignation. The key is of course, to have a willingness by a group to commit that time (hours), to be open for reasonable discussion, and to be respectful of others' thoughts. We have seen the most divided groups find common ground, and elevate their work because of their ability to serve a greater purpose. Agreement on purpose is the beginning of the execution of a plan in which everyone is functioning as a team, which is why having such a statement is vital.
| tactics, teams, prioritize, context, purpose, objectives, actions
| Permalink
Comments (2)
Reaching Agreement without Homogenization
Mon, Nov 16 2009 12:01
Valuing differences
Growing up in a highly rural area of a territory of the U.S., I'm old enough to remember when homogenization and pasteurization of milk were introduced at our local dairy. Somehow we were led to believe that both processes made milk "better" for us. I didn't realize for many years, that while pasteurization was the health-related process, homogenization was a cosmetic food "make over." We fervently believed in "Grade A Homogenized." We falsely assumed that both processes were irrevocably intertwined in producing the final "acceptable" product.
Over time, the word "homogenization" has come to evoke conformity, being insipid and mediocre, and with the overall "bland-ing" of America. Ironically, in a nation in which individualism is touted as a hallmark, we have slowly become populated with uniform strip malls dotted with fast food chains and "big box" franchises. One can move 3,000 miles and feel one is still in Anywhere, U.S.A. This surface conformity cannot disguise significant underlying differences of opinions. For many, the sense of a loss of individuality and the need to reaffirm it can surface at any time.
In our work supporting decision-making, we often see the combination of a strong desire to maintain separateness as an expression of individuality even when a group has acknowledged the need to reach agreement. Often voiced is a fear that a decision will become "homogenized." Fear that the result will be a bland choice, because the decision was made while "trying to satisfy everybody."
It is possible to find common ground, or reach agreement at a higher level, while at the same time seeking out and being respectful of differences. Differences between us should not be masked, but unveiled. Whether the subject is health care, going to war, choosing financial institutions to support or not, our differences when voiced are critical to finding better answers to our problems. Our individual thoughts, when weighed and accounted for in terms of what is important to each of us, will surface more robust solutions than those developed from just one perspective.
A decision reached through consensus is not one that is homogenized. A team of mature individuals soon recognizes that one should not strive to achieve individualism through stubborn, singular, inflexible disagreement, a sort of one-dimensional thinking. Each voice, as one facet in an approach, contributes by helping produce a multi-dimensional solution.
Growing up in a highly rural area of a territory of the U.S., I'm old enough to remember when homogenization and pasteurization of milk were introduced at our local dairy. Somehow we were led to believe that both processes made milk "better" for us. I didn't realize for many years, that while pasteurization was the health-related process, homogenization was a cosmetic food "make over." We fervently believed in "Grade A Homogenized." We falsely assumed that both processes were irrevocably intertwined in producing the final "acceptable" product.
Over time, the word "homogenization" has come to evoke conformity, being insipid and mediocre, and with the overall "bland-ing" of America. Ironically, in a nation in which individualism is touted as a hallmark, we have slowly become populated with uniform strip malls dotted with fast food chains and "big box" franchises. One can move 3,000 miles and feel one is still in Anywhere, U.S.A. This surface conformity cannot disguise significant underlying differences of opinions. For many, the sense of a loss of individuality and the need to reaffirm it can surface at any time.
In our work supporting decision-making, we often see the combination of a strong desire to maintain separateness as an expression of individuality even when a group has acknowledged the need to reach agreement. Often voiced is a fear that a decision will become "homogenized." Fear that the result will be a bland choice, because the decision was made while "trying to satisfy everybody."
It is possible to find common ground, or reach agreement at a higher level, while at the same time seeking out and being respectful of differences. Differences between us should not be masked, but unveiled. Whether the subject is health care, going to war, choosing financial institutions to support or not, our differences when voiced are critical to finding better answers to our problems. Our individual thoughts, when weighed and accounted for in terms of what is important to each of us, will surface more robust solutions than those developed from just one perspective.
A decision reached through consensus is not one that is homogenized. A team of mature individuals soon recognizes that one should not strive to achieve individualism through stubborn, singular, inflexible disagreement, a sort of one-dimensional thinking. Each voice, as one facet in an approach, contributes by helping produce a multi-dimensional solution.
The right team... representation, therefore acceptance
Sat, Apr 29 2000 04:00

Since the last decade of my life has been focused on creating tools for weighing one's options and encouraging disciplined decision-making, I wondered at my own sense of delight in the rash action of an Irish pensioner in throwing eggs at a banker. Allowing for and integrating the emotions of decisions has always been a factor in designing good tools. But, any tool is only part of a larger decision process. Egg throwing illustrates failure in a larger process.
Acceptance of decisions (and even the misfortune that may result from them), comes from a sense of participation in the decision, even if it can only be through a representative. If persons do not feel listened to by their "representatives," and if their thoughts and feelings are not conveyed or assimilated, then resentment and frustration occur. Eggs will fly.
The imminent retirees of America voluntarily contributed to their 401K plans. These plans, for many workers, will never (in the time these individuals have left) return to the needed levels for simply surviving their old age. (Single women, it is noted, will be particularly hard hit.) 401K contributors, however, knew that their funds were invested in the "private sector," and were susceptible to loss. As investors, we suffer their loss, yet we also remember that we participated in the investment choice.
On the other hand, taxes to support Social Security were not optional. Neither the option to participate, nor the option as to amounts paid. Taxpayers simply met the imposed obligation of this social contract. Now, as the rules for receipt of funds are being unilaterally changed, and as we learn that the use of the funds has been for other than social causes, the best we can hope for is that the right team of representatives is in place to make the decisions that will gravely affect us. Given 1) the amount of money it takes to become an elected "representative" in this country, and 2) the age of key persons making the decisions (fifteen or more years from retirement themselves…time to recover), the necessity to add representation by someone without wealth and who is over 60 becomes more critical. Decades ago, the then-aging population, also frustrated, found representation in the form of the Gray Panther movement, led by Maggie Kuhn. Will we see its revival in these coming tough times?
We have often told our clients that no software tool produces an acceptable result if the right team isn’t in place. Diverse viewpoints, varied experience, myriad backgrounds, education levels and wealth, differing cultures and a mixture of ages are but some of the many characteristics to be sought to comprise a team. Only then can those they represent have the sense of, and confidence in, "participation" in the process.
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